Virtual Care NB - e-Visit Options
Note:
There are 283 total e-visit possibilities across a total of 127 topics, 660 dispositions, and 2653 questions. The list below shows all the conditions required to see the option to book an e-visit appointment. I have not verified that this works across all age ranges, I only checked this for a single age option.
Symptom Checker URL:
https://www.gnb.ca/en/topic/health-wellness/access-health-care/symptom-checker.html
Table of Contents
- Abdominal Pain - Female
- Abdominal Pain - Male
- Animal Bite
- Ankle Pain
- Anxiety Attack
- Arm Injury
- Arm Pain
- Asthma Attack
- Athlete's Foot
- Back Pain
- Bed Bug Bite
- Bee Sting
- Breast Symptoms
- Breast-Feeding Questions
- Burn
- Chest pain
- Cold Sores
- Common Cold
- Constipation
- Cough
- COVID-19 Diagnosed or Suspected
- Cut, Scrape, or Bruise
- Diarrhea
- Drug Use and Abuse
- Dry or Cracked Skin
- Ear - Swimmer's
- Ear Piercing Symptoms
- Eczema
- Elbow Injury
- Elbow Pain
- Eye - Pus or Discharge
- Eye - Red or Painful
- Eye Allergy
- Face Injury
- Face Pain
- Female Genital Symptoms
- Finger Injury
- Finger Pain
- Fire Ant Sting
- Foot or Ankle Injury
- Foot Pain
- Frostbite
- Hand or Wrist Injury
- Hay Fever (Nose Allergy)
- Headache
- High Blood Pressure
- Hip Injury
- Hip Pain
- Hives
- Influenza (Flu) - Seasonal
- Influenza (Flu) Exposure
- Ingrown Toenail
- Insect Bite
- Insomnia
- Jock Itch
- Knee Injury
- Leg Injury
- Leg Pain or Swelling
- Menstrual Period - Missed or Late
- Mpox (formerly Monkeypox)
- Neck Pain or Stiffness
- Nosebleed
- Penis-Scrotum Symptoms
- Poison Ivy - Oak - Sumac
- Postpartum Depression
- Pregnancy - Morning Sickness
- Puncture Wound
- Rash - Localized
- Rash - Widespread
- Rectal Symptoms
- Scrotal Pain
- Scrotal Swelling
- Shoulder Injury
- Shoulder Pain
- Sinus Pain or Congestion
- Skin Foreign Object
- Skin Lumps or Moles
- Snake Bite
- Sore Throat
- Spider Bite
- Sunburn
- Suture or Staple Questions
- Tick Bite
- Toe Injury
- Toe Pain
- Tooth Injury
- Toothache
- Urinary Problems - Female
- Urinary Problems - Male
- Vaginal Symptoms
- Vomiting
- Wound Infection
Abdominal Pain - Female
Pain or burning when passing urine
Abdominal Pain - Male
Pain or burning when passing urine
Animal Bite
Bite looks infected (pus, redness or red streaks)
Ankle Pain
Red area on skin that is tender to touch
Looks infected (spreading redness)
Anxiety Attack
Taking anxiety meds but not feeling better
Arm Injury
Increasing pain, redness or swelling around the wound
Arm Pain
Rash or area of blisters on the arm
Asthma Attack
Sinus pain (not just congestion) around the cheekbones or eyes
Don't have written asthma action plan from your doctor
Missed more than 1 day of work per month for asthma
Asthma limits exercise, sports or other activities
Asthma attacks wake you up from sleep
No asthma check-up in more than 1 year
You have other questions or concerns
Athlete's Foot
Pus is draining from the rash
Rash or redness has spread to the top of the foot
Rash is not getting better after 1 week on treatment
Weak immune system. Examples are: diabetes, sickle cell disease, HIV, cancer, organ transplant, taking oral steroids, kidney problems.
Rash not gone after 2 weeks of treatment
Back Pain
Rash or blisters in same area as pain
Pain shoots into the buttock or back of the thigh
Back pain keeps you from working or other activities
Bed Bug Bite
Painful spreading redness started more than 24 hours after the bite. Note: any redness starting in the first 24 hours is a reaction to the bite.
More than 48 hours since the bite and redness gets larger
Severe itching not better after 24 hours of using steroid cream
Scab that looks infected (drains pus or gets bigger) and not better with antibiotic ointment
After 7 days, bites are not better
After 14 days, bites are not gone
Bee Sting
More than 72 hours since the sting and redness getting larger
Area looks infected (spreading redness, pus, pain)
Swelling is huge (10 cm or 4 inches). It spreads across a joint such as the wrist.
Breast Symptoms
Red area or red lump without fever
Red, moist, raw skin underneath breasts (in women with larger breasts)
Breast-Feeding Questions
The mother has signs of breast infection (area of redness) and no fever.
Burn
Blister is present. Exception: small, closed blister less than 12 mm (½ inch) in size
Burn looks infected (redness, swelling, or sore to touch)
Burn not healed after 10 days
Chest pain
Rash or blisters in the chest area
Cold Sores
Spreading redness around the sores
Sores in other places besides lips (inside the mouth, on the gums or inside the nose)
Getting worse, even after treatment
Cold sores happen often
Sore lasts more than 10 days
Common Cold
Sinus pain (not just congestion) around cheekbones or eyes
Fever returns after being gone for more than 24 hours
Sore throat lasts more than 5 days
Sinus congestion and fullness lasts more than 10 days
You are not getting better after 7 days
Runny nose lasts more than 10 days
Constipation
Leaking stool
Tried a suppository or enema but it did not work
Minor bleeding from the rectum when you pass a stool
Last normal stool was more than 5 days ago
Suppository or enema was needed to get the stool out
Infrequent stools do not get better after changes to diet
You are taking a new drug which may be the cause
You are using stool softeners and have not talked to your doctor about the problem
Mucus in the stool (might see this on toilet paper)
Painful stools occur 3 or more times after changes to diet
Constipation happens often
Cough
Sinus pain (not just congestion) around cheekbones or eyes
Coughing has kept you home from work for 3 days or more
Allergy symptoms (such as runny nose and itchy eyes) also present
Runny nose lasts more than 10 days
Cough lasts more than 3 weeks
COVID-19 Diagnosed or Suspected
Your symptoms are getting worse or not improving after a few days. Symptoms include:
- fever
- loss of taste or smell
- new cough or a cough that is getting worse
- trouble breathing
- sore throat
- runny nose
- headache
- new onset fatigue (tiredness)
- diarrhea
Cut, Scrape, or Bruise
Very large bruise after a minor injury (5 cm or wider, 2 inches or wider)
Cut or scrape looks infected (redness, red streak or pus)
Dirty wound or a puncture wound and you have a weak immune system. Examples are: diabetes, sickle cell disease, HIV, cancer, organ transplant, taking oral steroids, kidney problems.
Doesn't heal by 10 days
Diarrhea
Fever lasts more than 3 days
Close contact with person or animal who has diarrhea
Travel to country at risk for diarrhea within past month
Diarrhea lasts more than 1 week
You are taking a new drug which may be the cause
You were recently in the hospital or took antibiotics
Loose stools happen often
Drug Use and Abuse
Drug use keeps you from working or other activities
Dry or Cracked Skin
Looks infected (pus or spreading redness)
Bleeding from cracked lips or cracked skin
Cracks on feet that make it hard to walk
Cracks over the joints (such as inside the elbow or behind the knees) make it painful to use the joints
Peeling skin and cause is not clear
After 2 weeks of treatment, cracked skin or cracked lips are not healed
After 2 weeks of treatment, dry skin is still itchy
Ear - Swimmer's
Yellow discharge or pus from ear canal
You have other questions or concerns
Ear Piercing Symptoms
Redness has spread beyond the earring site
Swelling, crusting or redness has not improved after 3 days of home treatment
Large thick scar at the earring site
Eczema
Looks infected and you have no fever
Cracking and bleeding skin
Itching is still severe after using steroid cream for more than 48 hours
Itching flare-ups happen often
Eczema diagnosis was never confirmed by a doctor
Rash is getting worse, even after using care advice
You have dry, dark velvety patches of skin that have grown slowly
You have round patches of dry skin which are spreading. They are clearer in the middle.
Elbow Injury
Increasing pain, redness or swelling around the wound
Elbow Pain
Rash or area of blisters on the arm
Eye - Pus or Discharge
Using antibiotic eye drops more than 3 days and pus is still there
Symptoms get worse over 1-2 days
Headache
Eye - Red or Painful
Redness lasts more than 7 days
Eye Allergy
Eyelids are swollen shut (or almost shut)
Pus on eyelids that does not go away with allergy medicines
Eyes are very itchy after taking allergy medicines for more than 2 days
Diagnosis of eye allergy never made by a doctor
Face Injury
You think you need to be seen, but the problem is not urgent
Face Pain
Tenderness over the sinuses (in the forehead above the nose or below the eyes in the cheek)
Boil or infected sore
Face pain or swelling with a toothache
Pain comes and goes
Female Genital Symptoms
Yeast infection treated at home for more than 3 days and not better
Finger Injury
Looks infected (spreading redness)
Finger Pain
Looks infected (spreading redness)
Ingrown nail causing mild pain, but no pus
Fire Ant Sting
Painful spreading redness started more than 24 hours after the bite. Note: any redness starting in the first 24 hours is a reaction to the bite.
More than 48 hours since the sting and redness getting larger
Scab that looks infected (drains pus or gets bigger) and not better with antibiotic ointment
Severe itching not better after 24 hours of using steroid cream
Foot or Ankle Injury
Increasing pain, redness or swelling around the wound
Wound is not getting better after 7 days
Foot Pain
Red area on skin that is tender to touch
Looks infected (spreading redness)
Pain caused by bunions, corns, heel spurs or flat feet
Pain is around the joint of the big toe
Frostbite
Blisters start to look infected (spreading redness or pus)
Hand or Wrist Injury
Increasing pain, redness or swelling around the wound
Hay Fever (Nose Allergy)
Sinus pain (around the cheekbones or eyes) does not go away with allergy meds
Hay fever symptoms make it hard to work or do normal activities. Note: taking allergy medicine for 2 days has not helped.
Diagnosis of hay fever has never been made by a doctor
Year-round symptom of nasal allergies
Snoring happens often
Headache
Sinus pain (not just congestion) of forehead
Headaches happen often
High Blood Pressure
You take BP meds and you may be having side effects (cough, diarrhea or constipation, dizzy, erection problems)
You feel well but your BP is higher than 120/80
Your BP is slowly getting higher over a period of time
Hip Injury
Increased swelling and/or pain around wound
Hip Pain
Rash or area of blisters on the leg
Hives
Hives make it hard to go to work, school or do other activities. Note: taking Benadryl for 24 hours has not helped.
Food could be the cause
Had hives 3 or more times in past year with no known cause
Hives last more than 1 week
Influenza (Flu) - Seasonal
Sinus pain (not just congestion) around cheekbones or eyes
Runny nose lasts more than 10 days
You have other questions or concerns
Influenza (Flu) Exposure
Influenza Close Contact within last 7 days and you are High-Risk. See the list of High-Risk in Causes.
Ingrown Toenail
Spreading red area or streak, but no fever
Entire toe is red and swollen
Pus pocket (yellow or green) seen in skin around toenail or under toenail.
After using Care Advice more than 2 days, pus is not gone
After using Care Advice more than 3 days, still hard to walk
After using Care Advice more than 7 days, not starting to get better
After using Care Advice more than 14 days, not cleared up
Ingrown toenails happen often
Insect Bite
New redness around the bite starts more than 24 hours after the bite. Note: infection is rare. It does not start until at least 24-48 hours after the bite.
More than 48 hours since the bite and redness gets larger
Redness or red streak around the bite gets larger than 2.5 cm (1 inch)
Scab that looks infected (drains pus or gets bigger) and not better with antibiotic ointment
Insomnia
You've been told you make choking sounds when you sleep or that you sometimes stop breathing
You still have trouble sleeping after using care advice
You feel like you need to move your legs often at night and it keeps you from sleeping
Moody, grumpy or restless during the day
Hard to focus or you feel tired all the time
You think an illness or medicine is causing your sleep problems
Pain causes insomnia
Insomnia lasts more than 1 week
You have other questions or concerns
Jock Itch
Rash keeps spreading after 1 week of treatment
Rash is not gone after 2 weeks of treatment
Rash is painful
Knee Injury
Increasing pain, redness or swelling around the wound
Leg Injury
Increasing pain, redness or swelling around the wound
Leg Pain or Swelling
Rash or area of blisters on the leg
Pain in the shins gets worse with exercise
Menstrual Period - Missed or Late
Have missed 2 or more periods and prior periods were regular
You have not had a period for a year since stopping hormone-based birth control
Mpox (formerly Monkeypox)
You have had contact with someone in a high-risk group for mpox (men who have sex with men) and have these symptoms:
- Fever, chills, headache, muscle aches
- Large lymph nodes
- New blister or group of blisters filled with white fluid. These may be around the anus or genitals, mouth, hands, bottom of your feet, or chest. The blisters are often painful.
- The blisters may appear as scabs.
Close contact with skin, body fluids, bedding, towels or clothes of someone that has been diagnosed with mpox
You think you have mpox
New blister or group of blisters and you are not sure where they came from. No fever or flu-like symptoms.
You are worried you might have mpox
Neck Pain or Stiffness
Neck pain lasts more than 2 weeks
Neck pains happen often
Neck pain keeps you from working or other activities
Nosebleed
Hard-to-stop nosebleeds happen often
Penis-Scrotum Symptoms
Pus from end of foreskin (not circumcised) or swollen foreskin
Pain or burning when passing urine
Looks infected (draining sore, spreading redness)
Rash or itching lasts 3 or more days
Poison Ivy - Oak - Sumac
Severe itching keeps you from sleeping or working
Big blisters or sores
Rash lasts more than 3 weeks
Postpartum Depression
Baby Blues (mild depression), but no thoughts of harming yourself or your baby
Pregnancy - Morning Sickness
Pain or burning when passing urine
Puncture Wound
Wound looks infected (spreading redness or red streaks)
Weak immune system. Examples are: diabetes, sickle cell disease, HIV, cancer, organ transplant, taking oral steroids, kidney problems.
Rash - Localized
Bright red area or red streak (but not sunburn)
Rash is painful
Severe itching
Looks like a boil, infected sore, or other infected rash
You have groups of blisters which are spreading and have a golden crust or discharge
Bull's eye rash and tick bite (Lyme disease suspected)
Blisters without a clear cause. Exception: poison ivy.
Pimples
Red rash in skin fold (neck, armpit or under breasts)
Rash grouped in a stripe or band
Peeling fingers
Rash - Widespread
A new widespread rash that worries you
You have been treating a widespread rash (such as psoriasis or eczema) but it is worse or treatment is no longer working
You think you need to be seen, but the problem is not urgent
A widespread rash which is itchy and other family members or close contacts have been diagnosed with scabies
Rectal Symptoms
A change in bowel habits for no clear reason in the past 4 weeks
Mucus discharge from the rectum (anus)
Scrotal Pain
Blood in urine
Blood in semen
Pain or burning when passing urine
Scrotal Swelling
Blood in urine
Blood in semen
Pain or burning when passing urine
Shoulder Injury
Increasing pain, redness or swelling around the wound
Shoulder Pain
Rash or area of blisters on the shoulder
Sinus Pain or Congestion
Fever lasts more than 3 days
Sinus pain (not just pressure or fullness) lasts more than 24 hours, after using nasal washes
Thick yellow or green pus draining from nose and not getting better with nasal washes. Exception: yellow or green-tinged secretions are normal.
Sinus pressure and fullness lasts more than 10 days
Runny nose lasts more than 10 days
Skin Foreign Object
Wound looks infected (spreading redness)
Skin Lumps or Moles
Redness spreading from the lump and no fever
Looks like a boil (painful, red lump, not-itchy)
Swelling is painful and cause is not known
Change in appearance of a skin growth or mole
New growth appears that is different than the skin around it
Lump is larger than 2.5 cm (1 inch) and cause is not known
Small lump lasts more than 7 days and cause is not known
Snake Bite
Bite looks infected (spreading redness, pus). Note: infection doesn't start until at least 24-48 hours after a bite.
Sore Throat
Fever or chills; feeling hot or shivery
Throat pain is severe
Large lymph nodes in the neck
Pink rash that's widespread
You have white, pus-filled spots on the back of your throat (on the tonsils)
Fever lasts more than 3 days
Fever returns after being gone for more than 24 hours
Close contact to a person with Strep within last 7 days
Sores on the skin
Sore throat is the main symptom and lasts more than 48 hours
Sore throat with cold/cough symptoms lasts more than 5 days
You are not getting better after 7 days
Spider Bite
More than 48 hours since the bite and redness gets larger
Bite starts to look bad (such as skin damage, blister or purple colour)
Sunburn
Area of burn looks infected
Swollen feet make it hard to walk
Itchy rashes in sun-exposed skin occur many times
Suture or Staple Questions
Suture came out early but wound is still closed
Tick Bite
Widespread rash starts 2 to 14 days after the bite
Deer tick was attached for more than 36 hours
Deer tick is swollen, not flat
New redness starts more than 24 hours after the bite. Note: infection is rare. It does not start until at least 24-48 hours after the bite.
More than 48 hours since the bite and redness getting larger
Red-ring or bull's eye rash appears around a tick bite. Note: the rash of Lyme disease starts 3 to 30 days after the bite.
Toe Injury
Wound looks infected (spreading redness, red streaks)
Increasing pain, redness or swelling around the wound
Toe Pain
Ingrown nail with pain, redness, swelling or pus
Looks infected (spreading redness)
Ingrown nail causing mild pain, but no pus
You have corns, callouses, or oddly-shaped toes
Tooth Injury
Tooth is slightly pushed out of its normal place
Chip or crack in the tooth
Tooth feels very loose when you try to move it
Cold fluids cause tooth pain
Toothache
Toothache lasts more than 24 hours
Red or yellow lump at the gumline of the painful tooth
Urinary Problems - Female
Stomach, side or back pain
Blood in urine
Urinary Problems - Male
Blood in urine
Vaginal Symptoms
Vaginal dryness
Vomiting
Bouts of vomiting happen often
Wound Infection
Increasing pain, swelling, or redness and/or red streaks running out from the wound
Discharge (pus) is coming from the wound
Wound becoming more painful or tender